Help & Support
Get answers to common questions and learn how to make the most of your Gas n Gear account. For more questions, visit our FAQ page.
Our new website requires a password to log in. Since the old site didn't use passwords, you'll need to create one. Simply click 'Forgot Password' on the login page, enter the email address you used on the old site, and we'll send you a link to set up your new password. Once that's done you're good to go!
If you've forgotten your password, you can reset it in a few simple steps. On the login page, click the "Forgot Password" link. Enter the email address associated with your account and submit the form. You'll receive an email with a password reset link within a few minutes. Click the link in the email and follow the prompts to create a new password. Make sure to check your spam folder if you don't see the email in your inbox.
After you create a new account with Gas n Gear, there's an approval process before you can start ordering. Once you've registered, our team will review your account details. You'll receive an email confirmation once your account has been approved. Account approval usually takes within one business day. Only after you receive this approval email will you be able to place orders. We appreciate your patience during this process.
Once your account has been approved, please call us on 06-867-7843 to place your first order. This allows us to confirm your delivery details and add bottle rental where required.
After your first order has been set up, log in to your Gas ’n’ Gear account, select your 45kg bottle delivery and complete checkout online. You’ll receive an order confirmation, and we’ll confirm the delivery window for your area.